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IP Telephony
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IP Telephony
Posted to:
Original author:
I am attempting to diagnose why our NBX v5000 has been dropping calls recently. I started monitoring our 2 active PRI cards cause codes for a reason as to why all our HQ staff have been experiencing unexpected drop calls. What I noticed is that every...
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Original author:
Dears, I have HP comware JG937A 5130 switch and need to connect polycom phones. the phones didnt get voice vlan auto and keep working on native vlan only i am using lldp and below two configuration on two different ports but both not working, Any Ide...
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Original author:
How do I set up the dial plan so that I use 7 to dial out instead of 8? The last four of My DID numbers all begin with 8. Can this be done?
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Original author:
We have a NBX 100 phone system. We're switching the default prompt for searching the name directory by last name to another wav file that directs callers to search by first name. I'm able to FTP in & found where the s0000009.wav file is located (...
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Original author:
Is there a way to get the VCX online help files? Or should I just download them from the web root directory directly?
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Original author:
I need to have a phone ring an extension in a call center, and have voicemail notify another person if it isnt answered. How can this be done? Can I forward the voicemails to another person? Can I give them another MWI? Can I use a hunt group instead...
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Original author:
It certainly does sound like network. A network trace is the only way to solve this issue... that should show you something. ..does sound like some sort of loop going on... Not sure how you have the T1 card plugged to the network.. are you using the...
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Original author:
Hi Ron, I'm glad that worked. To change the outbound CID of hunt group member phones, you could try using a User Number Translation. They are configured in the Users -> Configurations -> Number Translations section of the Central Management Con...
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Original author:
Hi Ron, Actually, that should be possible through the digit manipulation tables on the gateway, specifically in the table IP to Tel Source Numbers. This assumes that the outbound calls are placed through a PRI to a telco that allows outbound "cu...
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