IT Asset Manager / Connect-IT Practitioners Forum
Showing results for 
Search instead for 
Do you mean 

Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

SOLVED
Go to Solution
Advisor

Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hi,

 

I have installed AM 9.40 ,When I launch Automated Process Manager and try to connect to DB it is giving me Error of not having rights.

 

Please see the error attached.

1 ACCEPTED SOLUTION
Occasional Advisor

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

[ Edited ]

Hi AbhijeetS,

 

it is windows error, install the libeay32-10.dll by downloading.

(http://www.dll-files.com/dllindex/dll-files.shtml?libeay32)

 

 

Regards,

Dilip Nagaraju

5 REPLIES
HPE Expert

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

1. Did the install go successfully  ?

2. Which user are you using to launch APM, it needs to be Admin user or user with Admin priveledge. Try to use the same user to login to client if it works.

3. Do you have license for AM ? If yes, activate the database using Application Designer.  Make sure the license is reflecting.

HP Support - If this post or any post helps you resolve an issue, please be sure to mark it as an acceptable solution.
Like a post, Please click Kudos to show appreciation !
Advisor

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hi Priya,

 

Thanks for the quick reply

 

1. Yes the installation is ok.

2. I am using the Admin rights to log in .

3. Client is working with the same Admin and I am not having any problem.

 

I am using the Demo version ,I do have the license file which is at "\autopass\data\LicFile.txt".

 

I am trying to activate the license file ,but not able to do so as well.

 

Thanks,

Abhijeet

Occasional Advisor

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

[ Edited ]

Hi AbhijeetS,

 

it is windows error, install the libeay32-10.dll by downloading.

(http://www.dll-files.com/dllindex/dll-files.shtml?libeay32)

 

 

Regards,

Dilip Nagaraju

Highlighted
HPE Expert

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Hello Abhijeet,

 

C:\Program Files (x86)\HP\Asset Manager 9.40 en\bin  can you check if you have the libeay32-10.dll here ?

 

 

 

 

HP Support - If this post or any post helps you resolve an issue, please be sure to mark it as an acceptable solution.
Like a post, Please click Kudos to show appreciation !
Advisor

Re: Asset Manager 9.40 <Automated Process Manager not able to connect to DB>.

Closing this post as this is resolved.