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Attaching a zip file to a change ticket using CIT?

Occasional Advisor

Attaching a zip file to a change ticket using CIT?

Has anyone managed to attached a zip file to a SM7 change ticket via CIT? I am able to attach it but it seems that it is not compressing the file.

Below is a screenshot of me adding the attachment using SM7 itself.

And here is a screenshot of me adding a zip file using CIT. The size is wrong. Seems it did not compress.


And below is the mapping in CIT, tested with the type “application/zip”, “multipart/x-gzip”, “multipart/x-zip”, application/x-gzip”, all didn’t work.

Has anyone had any success with this? Any help appreciated.

1 REPLIES
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HPE Expert

Re: Attaching a zip file to a change ticket using CIT?

Hi,

None of your attachments are visible. Could you try attaching them to the post again?

Jason Dowd
HP Software Support

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