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HP Executive Scorecard Post-Install configuration failed

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Occasional Contributor

HP Executive Scorecard Post-Install configuration failed

Hi,

 

I am beginner to the executive scorecard 9.40 product.

 

I am facing issue in post-install configuration under dataware house section , the issues noticed was "DW Timezone updater failed".  Attached the datawarehouse logs in the attachement section for your perusal.

 

Can someone help me to resolve the issue, your early response is much grateful.

 

 

Error log:

 

Application failed.
   Error description: Could not execute requested task: initDB
   Probable cause: Task execution failed: The following error occurred while executing this line:
C:\HPXS\agora\DataWarehouse\etc\xml\dw_config_base.xml:32: The following error occurred while executing this line:
C:\HPXS\agora\DataWarehouse\etc\xml\dw_config_base.xml:41: DW Timezone updater failed. See log file: C:\HPXS\agora\DataWarehouse\log\dw_tz_update_dst.log for details.
Application terminated with error(s)
dw_foundation_setup.bat: failed. See dw_foundation_setup.log for details

 

1 REPLY
Advisor

Re: HP Executive Scorecard Post-Install configuration failed

Hi Elango

 

Do you have this issue still and where you are trying to install? Virtual or physical and Single or Distributed?

 

 

Gokul