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HP Executive Scorecard Post-install

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Valued Contributor

HP Executive Scorecard Post-install

Hi,

 

Im installing HP XS 9.40 and now on the Post-Install stage.

 

It says in the window that it might take a momment or few minutes.

 

But it's been morethan 2 hours now and the next button is still disabled.

 

I would like to know how long does this process/stage usually takes.

 

Are there anything that i should check? a log file maybe?

 

 

I hope you can help me..

 

sdeff

1 REPLY
Advisor

Re: HP Executive Scorecard Post-install

HI

 

If you  are installaing all the componet on a single server due to resource crunch or connectiveity issue or JDBC version issue the next button will be inactive.

 

 

Takes too much time in DWH configuration : check you jdbc driver version and check DNS properties.

 

Takes more than 2 hours in instaling BO : Resource crunch check what is the error in Installation log file.

 

Regards

Gokul