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New Video: Create an SLA with HP BSM's Service Level Management - in just minutes!

‎06-11-2014 11:38 PM - edited ‎06-09-2015 01:56 PM

HP Service Level Management (SLM) enables you to define realistic, quantifiable service-level objectives, and track performance in real time. This allows you to proactively manage service levels from the business perspective. SLM monitors application service levels against business objectives to show the business that IT is truly meeting its obligations and responsibilities.


What are the key benefits of SLM?

  • Defines realistic, quantifiable, availability and performance objectives that reflect business service level management goals
  • Tracks service level availability and performance both on a real-time basis, and for offline planning purposes
  • Aligns the IT organization with business priorities and expectations

To learn more about SLM, check out Eran Samuni’s recent blog post: “Creating SLAs on business metrics – it is easier than you think!

This latest video by the APM Doc Team shows you how easy it is to create a service level agreement (SLA) for monitoring by SLM. Click below to watch the video, or access it here.


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