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Get ready for the HP EMEA Customer Forum next week. If you can’t attend, follow us via Twitter!

Michael Pott (michael_pott) ‎04-11-2013 10:18 AM - edited ‎09-27-2015 08:06 PM

The 7th bi-annual HP Software EMEA Service and Portfolio Management Customer Forum is a few days away. It is April 16-17 at the Sheraton Hotel in Brussels, Belgium. I have been looking forward to this event for awhile. It is one of my favorite events. 

Before I head to the Customer Forum, let me share a couple of things …


2 days, more than 10 customer speakers, more than 100 attendees

On April  16 and 17 there will be two days packed with insights from our HP SPM experts and executives and – wow – more than ten customer presentations.

I am sure there is a lot in there for everybody. Customer speakers come from various companies across industries, including Aareon AG, Anadolu Hayat EmeklilikContinental Automotive GmbH, Hemit (Helse Midt-Norge IT), Raiffeisen-IT, RWE IT, SAPSPAR, Steria, TDC and Turkcell.

You can still register for the event, even on-site.


The agenda

On Tuesday …

  • Market dynamics and strategic directions for Service and Portfolio Management
  • IT Service Management – impact of change
  • Family Business - configuration management using HP Software
  • An agile approach to demand management
  • Project and Portfolio Management implementations
  • How to extend services with HP Service Anywhere (SaaS)
  • Connecting end users to IT with service request  catalog


On Wednesday …

  • HP IT Service and Portfolio Management roadmap
  • One for all - or the multiple use of HP Service Manager
  • Using HP Asset Manager for end user self service software entitlement and usage information
  • Group IT budget planning with HP Project & Portfolio Management
  • Project & Portfolio Management with HP PPM - a journey towards one single source of information


By the way, do not miss the welcome reception on Monday evening. Here is the detailed agenda of the entire event.


Join the event via Twitter

If you are not able to attend next week, there is another opportunity to be a part of the action. We will post live from the customer forum and you can follow @HPITSM on Twitter to get the latest. I will share my impressions, key observations, discussion topics etc. while being there.

I look forward to seeing you in Brussels or meeting you via Twitter.


Have a nice day,

Michael Pott



About the Author


Michael Pott is a Product Marketing Manager for HP ITSM Solutions. Responsibilities include out-bound marketing and sales enablement. Michael joined HP in 1989 and has held various positions in HP Software since 1996. In product marketing and product management Michael worked on different areas of the IT management software market, such as market analysis, sales content development and business planning for a broad range of products such as HP Operations Manager and HP Universal CMDB.

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