IT Service Management
Showing results for 
Search instead for 
Do you mean 

Three Hot New Things with Service Manager 9

chuck_darst ‎09-11-2012 01:59 PM - edited ‎09-25-2015 08:15 PM

Service Manager 9.31 is right around the corner with a number of improvements - notably more customization capabilities for the Service Request Catalog.

 

Pat DeMartine and I will providing an overview of what's new on a Vivit Webinar on October 3. Please Join us

 

https://www2.gotomeeting.com/register/992142834

 

vivt-hp.png

And, follow me on twitter

 

Chuck Darst

0
About the Author

chuck_darst

HPE IT Service Management Product Marketing team manager spanning our solutions for the service desk, asset mngt, CMS, and more. My background is engineering and computer science in the networking and telecom worlds. As they used to say in Telcom, "the network is the business" (hence huge focus on service management). I always enjoyed working with customers and on the business side of things, so here I am in ITSM marketing.

Comments
Honored Contributor on ‎10-04-2012 10:28 AM

Will a recording of this session be available?

chuck_darst on ‎10-18-2012 01:08 PM

A recording is now available - the most direct link to the Vivit web site is http://www.vivit-worldwide.org/members/group_content_view.asp?group=79941&id=161849

 

For anyone who attended or tried to attend and couldn't get through, Vivit uses the Citrix gotowebinars platform. And ... they had some type of global problem on the morning of the event. One of the presenters (Pat DeMartine) couldn't get on the line until half way through the live event. Talk about embarrassing. So, we re-recorded the first ~20-25 minutes of the sessions for the link above.

 

There will be a follow-up Vivit Service Management SIG event given the interest and questions we received in this event. This is scheduled for Nov 8th and more details will be forthcoming soon.

 

Chuck Darst

 

Leave a Comment

We encourage you to share your comments on this post. Comments are moderated and will be reviewed
and posted as promptly as possible during regular business hours

To ensure your comment is published, be sure to follow the Community Guidelines.

Be sure to enter a unique name. You can't reuse a name that's already in use.
Be sure to enter a unique email address. You can't reuse an email address that's already in use.
Type the characters you see in the picture above.Type the words you hear.
Events
January 2016
Online
Software Expert Days - 2016
Join us online to talk directly with our Software experts during the online Expert Days - see details below. Software experts do not monitor this foru...
Read more
Ongoing
See board event postings
Vivit Events - 2016
Learn about upcoming Vivit webinars and live events in 2016.
Read more
View all