IT Service Management
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IT Service Management

Gain insights and best practices to accelerate service deliver while simplifying the control of service desk and ITSM using built-in ITIL best practices.

Allocating IT costs so the business gets IT! The keys to IT financial management

Is your service desk happy? You better know because it really matters.

HP Service Manager (SM) 9.32: How to improve query or table join performance

COBIT5 : Where Configuration Management Systems optimize your IT Management.

Embrace change within ITSM and gain a competitive advantage

HP Service Manager (SM) 9.32: Web client usability enhancements for increased efficiency

Risk and its role in Project and Portfolio Management....... Do you want to play?

ITSM, Service Desk, and Chargeback

Driving transparency for IT financial management — are we all speaking the same language?

HP Service Manager (SM) 9.32: How to save development time and simplify integration with RESTful API

Can you reduce costs and increase customer satisfaction? Benchmark your incident ticket reopens!

Events
January 2016
Online
Software Expert Days - 2016
Join us online to talk directly with our Software experts during the online Expert Days - see details below. Software experts do not monitor this foru...
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Ongoing
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Vivit Events - 2016
Learn about upcoming Vivit webinars and live events in 2016.
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