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Re: Integrated Lights-out 3 interface status not responding

 
Oscar A. Perez
Honored Contributor

Re: Integrated Lights-out 3 interface status not responding

OK, Agents for Windows are reporting iLO3 as not responding. We are working on this issue right now.



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stevenice
New Member

Re: Integrated Lights-out 3 interface status not responding

Hello,

 

Just wondering if there were any further updates on this problem? We've seen it across 20+ DL380 G7 servers running Windows 2008 R2.

 

Thanks

Oscar A. Perez
Honored Contributor

Re: Integrated Lights-out 3 interface status not responding

We are still working on this issue. The issue is very intermittent so, finding the root cause has been nearly impossible.  Some customers have successfully tested a new iLO3 driver 3.4.0.0 Beta (to be officially released in Jan 2012) that contains some improvements but, few other customers have reported that the issue is still present with the new driver. 

We are looking into making important changes to the iLO3 CHIF interface code but, these changes requires extensive QA testing and the plan right now is to have them officially put in an iLO3 release scheduled for April 2012.




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Cederberg
Honored Contributor

Re: Integrated Lights-out 3 interface status not responding

Hi.

 

Any update on this? Have this error on BL460c G7 and DL380 G7 ranging from ilo 3 fw 1.10 to 1.26

 

Remote Insight Agent: The Remote Insight Board/Integrated Lights-Out has detected a controller interface error.

[SNMP TRAP: 9006 in CPQSM2.MIB]

 

 

Oscar A. Perez
Honored Contributor

Re: Integrated Lights-out 3 interface status not responding

I hope that the new iLO3 CHIF interface code (currently under development) will solve this issue for good. The release is scheduled for April 2012.  I will ask few customers to test a beta as soon as possible.




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SMaximus7
Occasional Contributor

Re: Integrated Lights-out 3 interface status not responding

I tested the beta drivers.  problem was gone for almost a month... however... it's back.  Did not fix the issue. 

EverL0ng
Visitor

Re: Integrated Lights-out 3 interface status not responding

If their is any updates to this thread please keep us posted, we are having the same issues with our iLO3's (FW - 1.26 and iLO Drv - 3.3.0.0). This is driving our SCOM guys crazy with the 9006 alerts. 

 

Thanks

MBSNL
Advisor

Re: Integrated Lights-out 3 interface status not responding

I logged the following issue with HP. As usual they don't seem to respond.

 

Because the ILO3 of a G7 Blade server was showing MAJOR in SMH/SIM, an engineer tried solving if by restarting ILO Management.

Result of restarting ILO Management caused Virtual Connect in the Bladesystem to -think- the server was powered off (it was not powered off). Result was that Virtual Connect remored all NIC connections to this Blade Server.

 

This Virtual Connect problem after ILO problems should (according to the knowledge base) already have been fixed in VC FW 2.3x

We are on VC FW 3.30... Help!

 

My problem is getting worse and worse... Is there some beta fix we can try?

Pound30
New Member

Re: Integrated Lights-out 3 interface status not responding

Any idea when 3.4 might be officially released?  We have thousands of servers and the ones with ilo3 for the most part have this issue.  3.4 doesnt seem to always fix it.  We need to get this fixed asap so we can monitor the servers correctly instead of reacting to false alerts.  This is a major issue to us even though there is no problem with the ilo itself.

Oscar A. Perez
Honored Contributor

Re: Integrated Lights-out 3 interface status not responding

iLO3/4 drivers v3.4.0.0 hit our FTP last week. They will hit the web later this month.

 

W2K8 x64 and R2.

 CHIF driver: ftp://ftp.hp.com/pub/softlib2/software1/sc-windows/p1398020247/v67292

 Management driver: ftp://ftp.hp.com/pub/softlib2/software1/sc-windows/p2122273788/v66427

 

W2K8 x86 and W2K3 x86.

 CHIF driver: ftp://ftp.hp.com/pub/softlib2/software1/sc-windows/p1741131556/v67461

 Management driver: ftp://ftp.hp.com/pub/softlib2/software1/sc-windows/p468919737/v66428 

 

 




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