Server Management - Systems Insight Manager
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Re: Enhanced Reports Sim 7.1

 
masirider
Occasional Advisor

Re: Enhanced Reports Sim 7.1

Having the same issue... Opened a support case and asked for the files and was given the run around. I still have the issue. I guess I will have to open another case.

surajmaskey
Occasional Visitor

Re: Enhanced Reports Sim 7.1

Hi,

 

I've faced same issue and resolve it after a month of workarround.

 

i followed below

 

  1. Created a new DBuser in Active directory  if ( we can choose local user of SIM CMS tool)
  2. Mapped user to SIM database as “Sysdba” and “db owner”
  3. Ran below command  in CMS to change db authentication in SIM configuration. 

mxreconfig -m dbauth -a <newusername>

this commands add required entry to all files that used to access SQL Database by SIM services i.e “ reporting”

 

  1. Restart all SIM services

Tried to generate report logging in with Administrator and testuser  report generated successfully.

 

 

..... suma

aurllk
Occasional Visitor

Re: Enhanced Reports Sim 7.1

This worked for me:

 

HP support solved this one for me. Here is the solution:

1. Open the reports.xml file at the following locations and change the timestamp.
<SIM Installation directory> /config/preload/6X/addfiles/reports.xml
<SIM Installation directory> /config/preload-plugins/6X/<plugin name>/addfiles/reports.xml
Enter a space at the end of each file to update the timestamp.
2. Close and save the file.
3. Go to the command prompt and execute the mxconfigrefresh command.

 

http://h30499.www3.hp.com/t5/ITRC-HP-Systems-Insight-Manager/Timeout-During-Enhanced-report/m-p/6490454#M58663