HP SIM (Insight Control) 7.2 server recovery?

[RayWagner]

Hi!

My server (Windows 2008 R2) with set HP Insight Control 7.2 failed. The database took place on the remote SQL server, there is an everyday full copy of a database.  All my attempts to recover working HP IC didn't make success. ((

That I did:

 I installed OS Windows Server 2008 R2 on the new server. I installed HP IC 7.3. On a remote SQL Server it was automatically created a new database. I changed in the files database.props, databaseupdate.tpl, hpsim-ds.xml a database name to the previous. CMS starts, but doesn't function completely. List of licenses the empty. there are no tasks. in case of access attempt to any of management systems (servers. ilo, etc.) I see the message "The drilldown tool can't be launched. The current user isn't authorized to run the tool on the particular system. Consult the HP SIM administrator."

I found the following - http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03659733-1%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&sp4ts.oid=489496&ac.admitted...

Help to recover CMS. Thanks in advance for any help.

[Andrew_Haak]

Hello Ray,

Your database is still in the 7.2 model, when you upgrade SIM the database get's modified. So i would install the 7.2 version reconnect to the database and then do an update to 7.3.

Kind regards,

Andrew