How to Reset System Management Homepage Password

[Brendan_25]

We have an image that loads up std builds of our servers. The previous guy has left and no one knows the default password for the 'administrator' 'operator' 'user' logins, I am pretty sure we can reset these somehow but have not yet found the solution. Can anyone point me in the right direction.

Cheers

[Jenn Smith]

You can use the administrator(windows)/root(linux)user and password of the operating system to login to System Management Homepage.

[Brendan_25]

It's a windows server, the default admin usrname is NOT Administrator, so this does not work. I beleive you can copy some files from another instance onto the box and it will overide HPs password set. I'll keep looking ;o)

[Rich Purvis · Accepted solution]

It sounds like you are using an SMH from a pre-7.20 PSP. Starting with PSP 7.20 and later the SMH used OS based authentication. If you are using an SMH prior to this you can copy the CPQHMMD.ACL file - I believe that is what holds th passwords for the old Administrator/Opertaor/User accounts - from a system that you know the passwords from. You should find the file in the \compaq\wbem\ directory. If you are using a newer version of SMH - you may find that file there but it will not be using it but OS authentication.

Good Luck,

-Rich

[Rich Purvis]

If you are using a newer SMH then *any* ID that is in the Administrator group for Windows can sign into SMH. Just reread the issue and I may have misunderstood your comments the first time.

-Rich

[Brendan_25]

Nope that was what I was after, the release is prior to 7.20. I have installed a new copy of this release and copied the pswd file accross. Thanks for your help

[Chris Bedford]

Hi guys - searching for a solution to this problem myself and haven't found one yet! :-\

I have SMH 2.0.2 and in 24-pt bold acros the top of the login page it says "Note: This version of the HP System Management Homepage uses host operating system authentication" But every time I try to log in with my system admin (Administrator) username and password I get: "Error - Login Failed".

Even if copying a passwd file from another system would help, I don't have another system to copy from. And I'm not certain reinstalling System Management Homepage will help either, there is a good chance this is the kind of software that doesn't delete all its registry entries, so when you reinstall all it does is pick up the old settings again...

So - where am I going wrong?

[Rich Purvis]

Chris, are you using a domain ID? If so, you have to specify the domain as part of the credentials like:

mydomain\username

Otherwise, SMH is making a straight OS call to for authentication it is not "checking" any password files for versions of SMH 2.0 and later.

-Rich

[Chris Bedford]

Oh you genius boy you Rich!

Thanks that sorted my problem out. Why didn't I think of that... I wish I could assign you 10 points for tha, but it was someone else's question and it looks like s/he has abandoned it.

Thanks again, sometimes the simple, obvious soultion is the one that eludes us... well, me.

[Brendan_25]

I'll give him the 10 points mate ;o)