Server Management - Systems Insight Manager
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Re: Single Sign on doesn't work after System Management Homepage update

 
smroczek
Occasional Advisor

Re: Single Sign on doesn't work after System Management Homepage update

I guess that the problem was already invastigated and worked around.

 

for windows: rename C:\hp\hpsmh\conf\smhCertDate.txt to smhCertDate.txt.OLD

for unix/linux/vmware: rename /opt/hp/hpsmh/conf/smhCertDate.txt to smhCertDate.txt.OLD

 

Then restart SMH service.

 

 

Let me know if that helped.

IT_SCAC
Occasional Advisor

Re: Single Sign on doesn't work after System Management Homepage update

Ploblem is back after i restart SMH. SSO broken again.
Renaming smhCertDate.txt is not help.
smroczek
Occasional Advisor

Re: Single Sign on doesn't work after System Management Homepage update

Did you try to run Configure or Repair Agents and set the trust relationship again?

consolero
Advisor

Re: Single Sign on doesn't work after System Management Homepage update

When I restart the SMH it creates exactly the same smhCertDate.txt again...

SwisspostIT
Valued Contributor

Re: Single Sign on doesn't work after System Management Homepage update

did anyone solve this issue (without using a CA) ?

just tried following: deleted certificate in "Trusted Management servers" and pulled it from the HP SIM Server (pull was successfully).

but even after that i'm still not able to use SSO from HP SIM to login to the system...

PrzemekK
Frequent Advisor

Re: Single Sign on doesn't work after System Management Homepage update

Please fix it ASAP.

 

After install HP SIM 7.1, generate CSR , send to PKI and install Cert to HP SIM from PKI.

Next every server with SMH (with PKI certificate) higher than 7.0.0.24 SSO dont work.

It is included with HP SIM itself and version control repository.

HP SIM have SMH in 7.1.0.17 version. Can we downgrade SMH on hp sim server to 7.0.0.24 ?

 

 

How to make SSO work on HP SMH 7.1.1.1

 

Jens Ey
Frequent Advisor

Re: Single Sign on doesn't work after System Management Homepage update

7.0.0.24 does not show the problem. But, I don't know if you can downgrade or have to uninstall/install.

 

Jens

SwisspostIT
Valued Contributor

Re: Single Sign on doesn't work after System Management Homepage update

Hi,

 

does anyone have any news about this issue?

I cannot replicate anymore agent settings from HP VCA through HP SIM because the SSO isn't working anymore.

And a downgrade to HP SMH 7.0 is not really a solution for us since SMH 7.1.1.1 has fixed several security issues:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03360041

 

Regards,

Ville

Jens Ey
Frequent Advisor

Re: Single Sign on doesn't work after System Management Homepage update

I was waiting for a response from ICS - he claimed that he raised a case with HP. But, i just realized that he solved the problem. Problem is not solved for me.

 

So I think we need another guy which opens a case. I'm quite busy at the moment so I would prefer not to do it by myself.

 

Jens

Marcus Svensson
Advisor

Re: Single Sign on doesn't work after System Management Homepage update

Hi,

 

I have also run in to this problem after upgrading to HP SIM 7.1. I need to upgrade HP servers FW and this we do with the help of HP SIM. After the upgrade to 7.1 the SSO is not working to the SMH and when I try to push FW from HP SIM to other HP servers the trust is no longer in place.

I have opened a case  with HP and we will work on the issue during this week (week 34).