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тАО03-02-2009 12:23 PM
тАО03-02-2009 12:23 PM
System management homepage launches 4 cmd.exe processes
when I'm logged on to the console of our servers and want to reboot the servers they won't reboot. Nothing happens. I even can't start the task manager anymore. After troubleshooting I noticed the following. There are 4 cmd.exe processes running under the system account. When I remotely kill these cmd.exe processes then I'm able to reboot the servers. After digging I found out that the System Management Homepage V3.0.0.64 is responsible for creating these 4 cmd.exe processes. Once I stop the System Management homepage these 4 cmd.exe services are also terminated and I can successfully reboot the servers.
Anyone experience this also ?
Franc.
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тАО03-02-2009 07:49 PM
тАО03-02-2009 07:49 PM
Re: System management homepage launches 4 cmd.exe processes
Which version of windows have you tested this?
Regards
Sinto
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тАО03-03-2009 10:55 AM
тАО03-03-2009 10:55 AM
Re: System management homepage launches 4 cmd.exe processes
it's happening on both Windows 2003 and windows 2008. Clearly an issue with the SMH. Reverting back to a previous version also removes the extra cmd.exe processes when SMH is running.
Franc.
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тАО03-04-2009 01:31 PM
тАО03-04-2009 01:31 PM
Re: System management homepage launches 4 cmd.exe processes
Franc.
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тАО03-18-2009 08:39 PM
тАО03-18-2009 08:39 PM
Re: System management homepage launches 4 cmd.exe processes
The four cmd process running along with latest SMH is part of apache architecture and is expected.
But that will not affect the server reboot or starting the task manager.
One probability: By killing the cmd process or SMH service, it may stop some other services which is not allowing you to reboot the server.
I think it is not because of the latest SMH which is stopping you from reboot.
Thanks!!
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тАО01-26-2010 03:11 PM
тАО01-26-2010 03:11 PM
Re: System management homepage launches 4 cmd.exe processes
Thanks!
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тАО02-25-2010 10:42 AM
тАО02-25-2010 10:42 AM
Re: System management homepage launches 4 cmd.exe processes
When shutting down ( windows 2003 ) or restarting it can take nearly 10 minutes before the desktop starts to unload and reboot.
If i kill the 4 cmd.exe's then reboot instant result.
It seems the apache server is not receiving the shutdown request and the OS is waiting.
workaround would possible be a shutdown script to stop the SMH service ?
Thanks