Server Management - Systems Insight Manager
1751860 Members
5433 Online
108782 Solutions
New Discussion

Unable to configure licensing after adding an additional license

 
masirider
Occasional Advisor

Unable to configure licensing after adding an additional license

Hi,

 

Things were working well in SIM until I was given a "HP iLO Advanced for BladeSystem" license by our contact at HP to use in addition to our current AKA license. Now when I try to license a system through MSSW i get the following...

 

Unexpected exception:
An unexpected error was encountered while gathering or modifying licensing data.  The lmSetILOKey method failed in the HPSIM License Manager with a return code of 49.

 

I have called HP but like most thing with SIM the support tech was unable to assist me.

 

Anyone else have this issue or have a way to remove a license added to SIM to see if I pull it out things will return to normal?

 

Thanks in advance for any help.

1 REPLY 1
masirider
Occasional Advisor

Re: Unable to configure licensing after adding an additional license

Oh, and this is SIM 7.2

 

Thanks

Shane