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Damaged ram or whatelse?

 
uxbeginner22
Trusted Contributor

Damaged ram or whatelse?

I have put 4 memory dimms of 2gb

on my rx2620 server,the others 8 slots are

1gb

I follow the correct procedure 1quad of 2gb,and others 3 quad of

1gb

But only 1gb ram are seen,the 2gb slots are see..empty!

How i can solve?

Ram is broken?

 

 

P.S. This thread has been moved from General to Servers > Integerity. - Hp Forum Moderator

 

6 REPLIES 6
uxbeginner22
Trusted Contributor

Re: Damaged ram or whatelse?

Error on console

  WARNING[32]: One or more memory ranks deallocated due to DRAM failures

Torsten.
Acclaimed Contributor

Re: Damaged ram or whatelse?

Assuming you are using the correct parts it can be a contact problem since the slots were empty for many years. Try to plug the dimms in several times.


Hope this helps!
Regards
Torsten.

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uxbeginner22
Trusted Contributor

Re: Damaged ram or whatelse?

I have try to boot with only the newest ram,4x2gb

on pair1 and 2...

system don't boot,said "no mem"

Probably is faulty ram

Torsten.
Acclaimed Contributor

Re: Damaged ram or whatelse?

A single bad DIMM will deactivate all 4 DIMMs in the quad. The logs may show this.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

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S_Logan
HPE Pro

Re: Damaged ram or whatelse?

Hi,

Please share the latest logs, so that we can identify the faulty one.

 

HTH,

Regards,

S_Logan

I work for HPE

Accept or Kudo


[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
mits
Respected Contributor

Re: Damaged ram or whatelse?

You can capture MP log and DIMM information, then we can check to see if you are using correct DIMMs for rx2620.

 

1. Type Cntl-b

2. MP> sl -f -nc

3. Type cm

4. MP:CM> df -all -nc

 

If you know the DIMM product number you have purchased, let us know. It would help to understand your problem. Not all 2Gb dimms are supported on the rx2620 server. See quickspecs for detail about the supported memory options. 2G DIMM product supported with rx2620 is AB228A.

 

http://www.usedcomp.de/pdf/HP-Integrity-rx2620.pdf