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Citrix Bitmap Sync Tolerance won't work unless set to Exact

Trusted Contributor Trusted Contributor

Citrix Bitmap Sync Tolerance won't work unless set to Exact

[ Edited ]
I tried to set my bitmap sync tolerance to High to allow my Citrix tests to pass more often due to gradient changes in the app.  Here is my error message from the VuGen.  This didn't match even though there was a 100% match in hashes.  Is this a bug?  How can I use this functionality?
 
c:\\myapp\\sharedfunctions\\common_actions.h(189): Waiting for bitmap (295, 293, 13, 11) to have hash value "a639ff13160f8ac595d9696924d83f32"
c:\\myapp\\sharedfunctions\\common_actions.h(189): Notify: Image synchronization failed, 0 percent match, Tolerance = High.
c:\\myapp\\sharedfunctions\\common_actions.h(189): Error: ctrx_sync_on_bitmap failed for value "a639ff13160f8ac595d9696924d83f32", current bitmap has value"a639ff13160f8ac595d9696924d83f32". failed. Server IP address = xx.xx.xx.xxx:1494. Operation exceeded timeout. 
The window currently in focus: "MyApp - Login"
c:\\myapp\\sharedfunctions\\common_actions.h(189): Notify: Transaction "MyTrans" ended with "Fail" status (Duration: 115.6052).
3 REPLIES
Advisor

Re: Citrix Bitmap Sync Tolerance won't work unless set to Exact

Hi Percy,

 

Thanks for the tip.

I've seen similar behaviour in that the ctrx_sync_on_bitmap command does not work when using a tolerance setting other than Exact.

 


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Trusted Contributor Trusted Contributor

Re: Citrix Bitmap Sync Tolerance won't work unless set to Exact

I meant to ask how to get around this issue :)  I really need for this functionality to work so I don't have to nurse my tests as they execute.

Advisor

Re: Citrix Bitmap Sync Tolerance won't work unless set to Exact

Hi Percy,

 

Sorry I misunderstood your post. Well, my suggestion is to stick to using a tolerance setting of 'Exact' as this seems to be the only setting that works!

 

Sorry for not being more helpful.