My Learning Certification
Showing results for 
Search instead for 
Do you mean 

How I can take certificate after passing testing at Personvue.com?

SOLVED
Go to Solution
Highlighted
Occasional Contributor

How I can take certificate after passing testing at Personvue.com?

Hi!

 

I've passed test HP2-H20 at personvue.com.

 

But in HP Smart portal, status is shown as Incomplete.

 

What I need to do?

 

Thanks!

 

Post in Russian

1 ACCEPTED SOLUTION
Respected Contributor

Re: How I can take certificate after passing testing at Personvue.com?

[ Edited ]

Congratulations!!

It can take up to a week to have exam data and transcripts updated in the portal.  If it's been longer than a week please let us know which country you are in and we can give you the support team email address.  The support team will be able to investigate why your status is still showing as incomplete.

I am an HP Employee
http://www.hp.com/go/expertone
2 REPLIES
Respected Contributor

Re: How I can take certificate after passing testing at Personvue.com?

[ Edited ]

Congratulations!!

It can take up to a week to have exam data and transcripts updated in the portal.  If it's been longer than a week please let us know which country you are in and we can give you the support team email address.  The support team will be able to investigate why your status is still showing as incomplete.

I am an HP Employee
http://www.hp.com/go/expertone
Neighborhood Admin

Re: How I can take certificate after passing testing at Personvue.com?

Can you please let me know if your status still shows "incomplete"? If so, I will need more information in order to assist you.

 

Please email me:

karl.kovacs at hp.com 


Thank you,

Karl Kovacs
Global Partner Enablement/HPE My Learning Program
mylearninghpe.com