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10-10-2012 08:32 AM
10-10-2012 08:32 AM
ATA Conference Call
I have an single unit ATA connected to a Polycom analog conference phone. I establish the first outside call, hit the conference button and the called party gets disconnected. I can repeat this with my buttset as well using the flash key. There are 3COM Polycoms on the system as well that have no issues creating a conference call. Anyone have any ideas ?
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10-10-2012 08:57 AM
10-10-2012 08:57 AM
Re: ATA Conference Call
Check the settings of max calls on that phone number. Otherwise analog lines default to 1 simultaneous call, which won't allow you to flash and get a 2nd dial tone.
Could also be an issue with whether you allow the flash-hook?
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10-10-2012 09:02 AM
10-10-2012 09:02 AM
Re: ATA Conference Call
The 3com conference units are VOIP, so will have full desk phone functionality for bridging calls.