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05-06-2014 06:25 AM
05-06-2014 06:25 AM
NBX 2102 Phone problem
I have one NBX 2102 phone that will not pick up a line when it goes offhook.
All my other 2102's pick up.
Is there a setting somewhere to do this?
I have reset the phone several times.
This is on a NBX 100 R6.0.63
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05-07-2014 10:56 AM
05-07-2014 10:56 AM
Re: NBX 2102 Phone problem
It's possible the hook-switch has failed. If you press the speakerphone button, does it seize a line? If so, the mechanical hookswitch in the phone has failed.
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05-07-2014 11:11 AM
05-07-2014 11:11 AM
Re: NBX 2102 Phone problem
Thanks. I overlooked that entirely.
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08-02-2016 12:09 PM
08-02-2016 12:09 PM
Re: NBX 2102 Phone problem
If the switch hook has failed you can open the phone and clean the contact with a pencil eraser. This works most of the time and will save you a phone,