Error message on LH3r server

[Kurt Hashbarger_1]

When I run the diag tools and test the memory I get the following error: Multiple bit ECC error at the row2. Any ideas on what it is???

[amhakassa]

Hi Kurt,

If it is working for you go to www.issuport2.com and select North America on location, Netserver under product type Netserver and search for IS12262. You can also search for IS5515. However, just incase if www.issuport2.com is not working for you I will copied and pasted ione of them here

ECC multiple-bit memory errors
SOLUTION ID# IS12262

DIMM Memory Problems

A set of diagnostics procedures and reporting facilities points you towards a troubleshooting solution if problems occur. The memory controller corrects minor (single-bit) errors in DIMM functioning. Errors are detected and reported both during boot-up testing and during run time. More serious, multiple-bit errors may require the user to replace a defective DIMM.

BIOS Test (POST)

During POST (Power-On Self-Test), the BIOS checks DIMM memory to ensure all DIMMs are functioning correctly. The POST checks physical locations (addresses) on individual DIMMs in a rotating manner. This revolving sequence of checks is called the Memory Count Display.

If a bad memory location is detected, the BIOS will resize memory to eliminate the location. Refer to the following section for a description of the different types of memory errors that may occur.

During POST, the error message codes are reported on the screen for specified error conditions. The errors are logged in the System Event Log and are accessible though the Event Log that is viewable through the Error Log Report Utility (ELRU) . part of the Netserver Utilities package on the HP Netserver Navigator CD.

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NOTE: All errors occurring during run time will be logged in the Error Log Report Utility (ELRU) and can be viewed by running the HP Netserver Navigator CD. From the main menu, choose the Netserver Utilities menu, then choose the Error Log Report Utility. . If Windows NT is installed, the event log can be viewed within the Operating System with Instant TopTools.

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Standard BIOS Error Messages

Several different situations generate visual or auditory error messages, which appear in the Event Log Report Utility:

No memory board detected. If a memory board is not installed, the system generates 11 beeps and halts. (This message does not apply to the HP NetServer LC 2000/LC 2000r.)

Memory board detected, but no DIMMs are found. If no DIMMs are installed on the system board, you will hear three beeps and the system hangs.

ECC (Error Checking and Correction) Single-Bit Errors. These errors may be detected in POST as in run-time. Appropriate POST error codes will be generated.

ECC (Error Checking and Correction) Multiple-Bit Errors. Such errors may be detected during POST as well as run-time. Multiple Bit Errors are not corrected.

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NOTE: Memory downsizing will occur during POST if ECC errors occur. In this case, you will see error codes #310, 311, 312 and/or 313.
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ECC Single-Bit and Multiple-Bit Errors

There are two types of errors that may occur during boot-up or runtime operation:

ECC Single-bit errors, which are divided into two types. The memory controller corrects "soft" single-bit errors without any effect on the system.

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NOTE: Once an error is corrected, a System Management Interrupt (SMI) occurs without impacting system operation.
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ECC Multiple-bit errors (two bits or more). Multiple-bit errors, which are extremely rare, may cause the system to halt or display a memory parity error. If this occurs, take the following steps:

Cycle the system power.

During the power-on self test (POST), press the D key to test memory.

If the memory test passes, then the memory failure could be a soft ECC error. Reboot the system and reactivate your applications.

If the memory test fails, please contact your support representative for additional assistance to isolate the problem.

To find out which memory module is causing the issue you can check it from teh hardware event log in the front control panel.
You can also download instant tiop tools from this link (check the system event log under Status Tab)
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=15389&taskId=135&prodTypeId=15351&prodSeriesId=50448&submit.y=3&submit.x=4〈=en&cc=us
Select you operating system, download and "Install Instant Toptools"

I hope this will help

regards
Amha Kassa