Network Attached Storage (NAS) - Enterprise
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NAS 1200s KVM Reboot Problem

Occasional Advisor

NAS 1200s KVM Reboot Problem

We have a NAS 1200s connected to a Compaq 8-port KVM switch. If the KVM port selected is for the NAS device, rebooting the NAS from the remote console will work fine. If the KVM port is set to another server utilizing the same switch, rebooting a NAS device remotely will cause it to hang - the power light will be amber, and the network LED will blink erratically - as if it is normally connected to the network. Pinging the device will not produce any replies.
Solutions/suggestions?
2 REPLIES
Honored Contributor Honored Contributor

Re: NAS 1200s KVM Reboot Problem

Brian,

Pull the 1200s from the KVM and bring it up locally attached to a monitor, keyboard and mouse. Configure the network settings and then run the 1200s in a headless environment. I've seen a few issues with the 1200s on a KVM.

Ciao,
Greg
Lets Roll!
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Occasional Advisor

Re: NAS 1200s KVM Reboot Problem

Thanks...

Further testing proved that the NAS will reboot normally if the KVM port IS selected, or if the KVM is disconnected altogether.