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Could not compute map view response due to exception!

Occasional Contributor

Could not compute map view response due to exception!

Hello NNM users!

 

I have a "topology map" and then i am trying to open it i have an exception. Here it is:

 

Could not compute map view response due to exception

 

Exception:org.hibernate.HibernateException: Class not found: com.hp.ov.nms.model.core.Node_$$_javassist_28

 

So i am trying to delete this group, but then i am pressing "delete", my NNM sending me the same message!

 

Right now i perfomed a new group with the same filter, and the topology works correct! Maybe i need a special script to upload on server!

 

Please help me if know how to solute that!

 

Best regards! :-)



5 REPLIES
Esteemed Contributor Esteemed Contributor

Re: Could not compute map view response due to exception!

I happen to see this issue once. By clearing temporary files in IE and reopening the browser it went off by itself.

HTH
Occasional Contributor

Re: Could not compute map view response due to exception!

 

Thank you buddy! But it is not working!

 

Occasional Contributor

Re: Could not compute map view response due to exception!

Unfortunately I'm having same issue with multiple users.

Any quick fix anyone has?

Frequent Advisor

Re: Could not compute map view response due to exception!

Hi ,

 

Check the jbossserver.log for this error ,  the Jboss memory Heap size was set as per the support matrix . 

 

ovstop –c

 

ovjboss

 

Edit the ovjboss.jvm.properties file :

Windows: C:\Documents and Settings\All Users\Application Data\HP\HP BTO Software\shared\nnm\conf\ovjboss\ovjboss.jvm.properties

UNIX: /var/opt/OV/shared/nnm/conf/ovjboss/ovjboss.jvm.properties

Change the Maximum Java Heap Size to the required amount.

For example,

a snippet of the ovjboss.jvm.properties file looks like this:

## JVM Memory parameters

#   -Xms: Initial Java Heap Size

#   -Xmx: Maximum Java Heap Size

#

 -Xms128m

 -Xmx2048m

 

ovstart –c ovjboss

 

Thanks ,

Sathyaraj.K

Highlighted
Valued Contributor Valued Contributor

Re: Could not compute map view response due to exception!

Hai,

 

Just check it up whether the ovas service is running or not.. and restart only the particular service ovas. Dont want to restart fully.

 

Better check the application logs to proceed more.

 

Cheers..!

Arun..