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Event Configurator/Modifying a Configured Event

Occasional Contributor

Event Configurator/Modifying a Configured Event

I am trying to print to a serial port [/dev/term/a] within the Event Configurator/Modifying a Configured Event window in the box called Command on Automatic Action. I am having no success. I can use the echo "message" > /dev/term/a from a interactive session and it will output to the serial port.

What valid command will produce output to the serial port from within the Command on Automatic Action box?
I am ready a nice person.
3 REPLIES
Honored Contributor Honored Contributor

Re: Event Configurator/Modifying a Configured Event

Jasper,

You indicate that you can run the command from the command line and get the results that you expect. However, can you run the command as user opc_op (or the user for ITO?)?

What happens then? I suspect a permissions problem, or a problem with the Automatic Action finding the correct directory for you command. Try examining the permissions, and then try to fully qualify the path on your commandline for the automatic action.

Hope that helps.
Sr. Systems Consultant @ ABS Computer Technology, Inc. http://www.abs-comptech.com/aewhale.html & http://www.ancegroup.com
Occasional Contributor

Re: Event Configurator/Modifying a Configured Event

Albert,

I use HP Openview with IP discovery disabled. It is used to manage Lucent's switches and send and receive SNMP commands also traps and alerts.

From my search, user opc_op and ITO are used to control varies processes under a special user name. I don't have those users on my box. I will though trying running that command from the root user sessions.

Thank you,
-jd
I am ready a nice person.
Highlighted
Honored Contributor Honored Contributor

Re: Event Configurator/Modifying a Configured Event

Jasper,

Is the ITO software installed on the machine? If not, then you will not get an automatic action enabled on the 'managed node' because it is not managed.

When you indicate that you are using HP OpenView, are you using ITO or NNM to monitor your network? There is a difference between the products, and ITO will install the opc_op user on the managed node.

Hope that helps.

Sr. Systems Consultant @ ABS Computer Technology, Inc. http://www.abs-comptech.com/aewhale.html & http://www.ancegroup.com