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IE9 and NNM Topology maps

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Occasional Contributor

IE9 and NNM Topology maps

Upon viewing topology maps on IE9, they appear in blank, with no node in them. 

Viewing it in Firefox displays correctly.

Do you know if updating the NNM software would fix this issue?

 

NNM Version 9.10,9.11.002,9.11.004

 

Thanks for the support.

1 ACCEPTED SOLUTION
Advisor

Re: IE9 and NNM Topology maps

Hello,

 

This is a known issue when using an unsupported browser version such as IE 9 on NNMi 9.1.  If you wish to use IE 9 then you will need to updgrade to NNMi 9.2.  Here is the section from the NNMi 9.1 Support Matrix:

 

http://support.openview.hp.com/selfsolve/document/KM1097961/binary/nnmi_support_matrix_9.10.pdf

 

 

Caution:

 

The following browsers are not supported:

 

o Microsoft Internet Explorer version 9 Internet Explorer 9 (RC) has many known issues, including non-functioning menus, no map display, and table columns cannot be selected

 

Microsoft Internet Explorer version 8 when running in Compatibility View mode

 

Be sure to disable Compatibility View in Internet Explorer 8 using Tools Compatibility View Settings (clear all check boxes).

 

Microsoft Internet Explorer version 7

 

Internet Explorer 7 (or Internet Explorer 8 in Compatibility View mode) has many known issues, including many layout issues, no ability to close the Help System Information window, and inability to change selections for CSV export.

 

Microsoft Internet Explorer version 6

 

Apple Safari (all versions)

 

Opera (all versions)

 

Google™Chrome (all versions)

HP Support

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP.

If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.
2 REPLIES
Advisor

Re: IE9 and NNM Topology maps

Hello,

 

This is a known issue when using an unsupported browser version such as IE 9 on NNMi 9.1.  If you wish to use IE 9 then you will need to updgrade to NNMi 9.2.  Here is the section from the NNMi 9.1 Support Matrix:

 

http://support.openview.hp.com/selfsolve/document/KM1097961/binary/nnmi_support_matrix_9.10.pdf

 

 

Caution:

 

The following browsers are not supported:

 

o Microsoft Internet Explorer version 9 Internet Explorer 9 (RC) has many known issues, including non-functioning menus, no map display, and table columns cannot be selected

 

Microsoft Internet Explorer version 8 when running in Compatibility View mode

 

Be sure to disable Compatibility View in Internet Explorer 8 using Tools Compatibility View Settings (clear all check boxes).

 

Microsoft Internet Explorer version 7

 

Internet Explorer 7 (or Internet Explorer 8 in Compatibility View mode) has many known issues, including many layout issues, no ability to close the Help System Information window, and inability to change selections for CSV export.

 

Microsoft Internet Explorer version 6

 

Apple Safari (all versions)

 

Opera (all versions)

 

Google™Chrome (all versions)

HP Support

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP.

If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.
Highlighted
Occasional Contributor

Re: IE9 and NNM Topology maps

Really thanks for the support.