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IM no in HPNNMi Console

Frequent Advisor

IM no in HPNNMi Console

Hi Expert,

 

we have NNMi >OMW >HPSM integration designed .

 

Critical severity alerts we registering as in Incident in HPSM.

 

Now I am looking option in  HPNNMi after register incident in HPSM can we mention Incident number in NNMi console or any other window ??

 

 

Regards,
Mukesh
1 REPLY

Re: IM no in HPNNMi Console

Mukesh,

 

At our company, we store the incident number in two locations. First, we store it in a custom field that is used by our automation flows, Secondly, we store it in the notes field, so our engineers have a quick reference when looking at the Incident Browsing screens. 

 

Hope that helps. 

 

Steve