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Installation errors in NPS 9.20

Regular Advisor

Installation errors in NPS 9.20

hi,

 

need some help. Issues with NPS 9.20 installation. NNM 9.20 already installed. Below are the errors during NPS installation. i have also attach a screenshot for the errors.

 

Pre-configure BI Server
Finalize action for com.hp.ov.installer.ovapp.core.ActionRunner@161eb97
Running Cmd: D:\HP\HPBTOS~1\\NNMPerformanceSPI\bin\initializeNPS.ovpl -a PreConfigBIServer -m D:\NNMINS~1\NNMISP~1.20I\SOFTWA~1.20_\packages\
ERROR: Failed running initializeNPS.ovpl
Failed Pre-configure BI Server.
            Look at the logfiles in the %TEMP% directory and $OV_DATA_DIR/NNMPerformanceSPI/logs/prspi.log.
            You need retry this step after the installation is complete, by running '-a PreConfigBIServer -m $MEDIAPATH'



Install NPS Self-Diagnostics ExtensionPack
Finalize action for com.hp.ov.installer.ovapp.core.ActionRunner@161eb97
Running Cmd: D:\HP\HPBTOS~1\\NNMPerformanceSPI\bin\initializeNPS.ovpl -a InstallDiagExtensionPack
ERROR: Failed running initializeNPS.ovpl
Problem installing NPS Self-Diagnostics ExtensionPack.
            Look at the logfiles in the %TEMP% directory and $OV_DATA_DIR/NNMPerformanceSPI/logs/prspi.log.
            You need retry this step after the installation is complete, by running 'initializeNPS.ovpl -a InstallDiagExtensionPack'.