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Integration with HP OO 9.05 amd SM 9.32 with Web Service.

Occasional Advisor

Integration with HP OO 9.05 amd SM 9.32 with Web Service.

Hello team,

 

Am using HP OO 9.05. Am trying to integrate SM 9.32 with Web Service.

Can anyone help me in providing any related document regarding it?.

 

Thanks and Regards,

Shijo.

2 REPLIES
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Frequent Advisor

Re: Integration with HP OO 9.05 amd SM 9.32 with Web Service.

Hello Shijo,

 

Have you tried using the OO to SM Content Pack for SM 9.30 that is available on HP LN?

https://hpln.hp.com/node/88/contentfiles/?dir=8829

 

Another option is to use the OO Web Service Wizard and create your own flows based on the SM WSDL.

 

Hope it helps,

Lucian

Occasional Advisor

Re: Integration with HP OO 9.05 amd SM 9.32 with Web Service.

Hello Lucian,

 

Thanks for the support, i have tried the OO Web Service Wizard and am able to create the ticket in HP SM 9.32 but when am trying  to update or close the same incident, nothing is happening (In HP OO the flow shows successful but timed out;). Any suggestion?.

 

Thanks and Regards,

Shijo.