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OO Portal not starting in HTTPS mode

Trusted Contributor

OO Portal not starting in HTTPS mode

OO Portal not starting in HTTPS mode.  How do I get it to start using HTTPS, port 8447?  There is nothing listening on that port.

 

Thanks,

Don

 

5 REPLIES
Frequent Advisor

Re: OO Portal not starting in HTTPS mode

Hello,

 

If you are using HTTPS mode in the OO Portal, the certificates information must be available.  For HTTPS login mode, the security certificate must be imported manually in the OO Portal keystore.

 

Please see the attached OO Portal Deployment Guide.

 

Thank you.

Frequent Advisor

Re: OO Portal not starting in HTTPS mode

And I have problem with http port. Says

 

 

[rba@dev-rba1 bin]$ ./configure.sh

OO_HOME is not defined, guessing location using the script basedir

using OO_HOME=/usr/share/rba/Central-9.00/OOPortal-2013.01.17671

using JAVA_HOME=/usr/share/rba/Central-9.00/OOPortal-2013.01.17671/java

 

Copyright (c) 2012 Hewlett-Packard Corporation. All rights reserved.

 

Local Central installation detected

Installation type - Basic (b) / Custom (c) [b]: b

 

------------Database Connection Information-------------

Database type: h2

--------------------------------------------------------

 

 

Testing the connection to the database...

Database connection successful!

 

Keystore was successfully created at '/usr/share/rba/Central-9.00/OOPortal-2013.                 01.17671/tomcat/conf/portal_keystore'

 

------------Central Connection information-------------

Central Host: 127.0.0.1

Central connection mode: https

Central Port Number: 8443

Certificate CN: opsware.com

Certificate alias: pas

-------------------------------------------------------

 

 

Certificate was successfully retrieved!

Keystore was successfully updated!

Connection with Central server was successfully established!

 

Error: HTTP port '8081' is unavailable

HTTP port [8081]:

Frequent Advisor

Re: OO Portal not starting in HTTPS mode

Hello,

 

Please see page 45 of the OO 9.07 Install Guide (KM00344711 link provided below).  This section of the document is called "Full Version of Installing Central on a Linux Operating System" and begins on page 41.

 

HP Software Knowledge Document KM00344711 (http://support.openview.hp.com/selfsolve/document/KM00344711)

Step 7. Source the file .iconcluderc, and then verify that the environment variable $ICONCLUDE_
HOME is properly set.

 

Can you please make sure that the environment variable $ICONCLUDE_HOME is properly set?

 

Thank you.

 

 

Frequent Advisor

Re: OO Portal not starting in HTTPS mode

HI

Yes, correct

# Generated on Fri Mar 1 08:37:55 CET 2013 by /usr/share/rba/Central-9.00/configure.sh
ICONCLUDE_HOME="/usr/share/rba/Central-9.00"
export ICONCLUDE_HOME
JAVA_HOME="/usr/share/rba/Central-9.00/jre1.6"
export JAVA_HOME
JETTY_HOME="/usr/share/rba/Central-9.00/jetty"
export JETTY_HOME
ICONCLUDE_CENTRAL_HOME="/usr/share/rba/Central-9.00/Central"
export ICONCLUDE_CENTRAL_HOME
ICONCLUDE_SCHEDULER_HOME="/usr/share/rba/Central-9.00/Scheduler"
export ICONCLUDE_SCHEDULER_HOME
Highlighted
Frequent Advisor

Re: OO Portal not starting in HTTPS mode

Hello,

 

Please open a support case with HP Technical Support to troubleshoot this issue further.

 

Thank you.