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Factory Override Factory Defaults Password for Surestor 125ex

 
Roland Rosenau
Occasional Contributor

‎09-06-2002 12:54 AM

‎09-06-2002 12:54 AM

Factory Override Factory Defaults Password for Surestor 125ex

Unfortunately, the password I was provided by HP: 3EPS5873FAYEFB is incorrect. Can somebody give me the correct one?

Thanks.
Cogito ergo sum
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CA628575
Trusted Contributor

‎09-06-2002 11:20 AM

‎09-06-2002 11:20 AM

Re: Factory Override Factory Defaults Password for Surestor 125ex

There are a number of reasons why the password may not have worked:

[all LTT passwords are time sensitive and have built-in experiation times]

a) The password was issued, but not used within the 2-day time limit it is valid for after being generated.

b) Your system clock is not set correctly and more than 2 days off from the current time.

c) You used a really old version of LTT (2.5 or 2.6) which will not recognize the passwords currently issued.

We can re-issue passwords, but if the password didn't work for one of the above reasons, the new password would not work either.

If you continue to have problems receiving a password, send e-mail to ltt_team@hp.com.
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