Optical Jukeboxes and Drives
1748230 Members
4257 Online
108759 Solutions
New Discussion юеВ

Re: HP Surestore CD/DVD-ROM

 

HP Surestore CD/DVD-ROM

A customer has installed a J4152A Server.
He has changed the password.
After a while he forgot the passwd.
Any glue to help his customer.
The user manual is not helpfull.
Thanks.

 

 

p.S. This thread has been moved from Disk to Optical Jukeboxes & Drives. - Hp Forum Moderartor

3 REPLIES 3
CHRIS ANORUO
Honored Contributor

Re: HP Surestore CD/DVD-ROM

Go through the single user mode and change the password once you have access into the system.
When We Seek To Discover The Best In Others, We Somehow Bring Out The Best In Ourselves.
Benoit MARC
Occasional Advisor

Re: HP Surestore CD/DVD-ROM

Hi,

You can reset to factory default setting. Then passwd should be the default one.

regards,
Benoit MARC
CharlesG
New Member

Re: HP Surestore CD/DVD-ROM

We had one of these units and the procedure in the documents did not work, so I managed to find this procedure that DID work on an obscure blog.
***************************

The below actions may be necessary for a full reset if the unit in question has an updated BIOS. Please note that this is informational only. No warranty or promise of functionality, implied or otherwise, is given if you choose to follow these steps. In other words, if your server turns into a molten pile of smoking metal, don't come crying to me.

1. Turn off unit.
2. Holding in the reset button on the back, turn on unit. Hold in for 30 seconds.
3. Release button, wait 3 to 5 seconds and then hold in the button for another 30 seconds until STATUS light is solid amber.
4. Release button, wait 10 seconds or so and reboot server.