Hardware Error 10h

[T10_Stefan]

Hi all, I recieve error code 10h during start up, drive config error. Tried to use different configuration with replacement drives, but nothing helps, any ideas?

[Torsten. · Accepted solution]

Who should help you if you don't say what library model you have?

[T10_Stefan]

Sorry for that, 2200mx with 6x C1113M

[Torsten.]

This error means "Invalid drive configuration.".


Did you change the number and/or position of drives?

If not, one of the boards could be bad.

[T10_Stefan]

I have had the drives out for cleaning and iam not sure if they are in the same position as before, is this importent?

[Torsten.]

Hard to remember, this lib is about 10 years old. IMHO the 6 drives should be in the upper 3 slots (2 drives per slot).

Make sure all cables are connected!

You should see a green light on the board next to the cables for each drive.

[T10_Stefan]

Well, I take out all drive witout the first 2 ( no matter which drives I take ), the green light is on for both. Jukebox told me ec 10h but in the configuration it says drive 1: good, drive 2: good, drive 3: invalid, drive 4: invalid ( no more entries ). I tried to reset to default but this just said "failed"

[Torsten.]

Try with 4 drives.

[T10_Stefan]

Error 61h Eternal_SCSI_Cable

[Torsten.]

Sounds like a open bus (no terminator) or cable not connected.