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Re: PCM+ 3.2 Agent Service Crashes Often.

 
JoRu
Collector

PCM+ 3.2 Agent Service Crashes Often.

Hi,

 

I made a fresh PCM+ v3.20 install on a W2K8 R2 Server HP DL360 G5, Quad Xenon CPU 2,6GHz  6 GB RAM.

 

The system is working fine, but the local PCM Agend Service crashes very often. Rebooting the server solves this, but this seems to be mot a practical solution for me.

 

I tried the installation serveral times on different Hardware, but it is not working stable.

 

Any ideas?

 

Greetings

JR

3 REPLIES 3
Patrick R
Frequent Advisor

Re: PCM+ 3.2 Agent Service Crashes Often.

Do you have other SNMP,ftp clients running on that server?

 

What is the language version of your windows server?

JoRu
Collector

Re: PCM+ 3.2 Agent Service Crashes Often.

The Servier is US Englisch version.

 

There are no other SNMP Sevices as far as i know. I installed the Server for this purpose.

Patrick R
Frequent Advisor

Re: PCM+ 3.2 Agent Service Crashes Often.

Hi JoRu,

 

Which version of PCM did you install 32 or 64 bit, if you did install the 32 bit, i will recommend you to install the 64 bit as your hardware is not supported for the 32 bit.

 

The server has to be a PCM dedicated.

 

It could also be that your mysql database for PCM crashed.

If you meet all the PCM requirements, i will suggest that when it happens again, collect print screens, error messages and contact the support