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тАО06-01-2016 02:11 AM
тАО06-01-2016 02:11 AM
Unable to download device software version list.
I've been working on PCM this week to set up some new vlans, and I realised that some of my switches needed firmware updates.
However at the moment when I go to "Tools > Preserences > Configuration Management" and hit "Download now" to get the latest software list, I am getting a "Failed trying to retrieve file" message.
I've done some research and it seems that it pulls the firmware list from the following location on the HP ftp:
ftp://ftp.hp.com/pub/networking/software/procurve_firmware.prp
I am able to browse to that software folder on the FTP, but the procurve_firmware.prp file doesn't seem to be present. I first noticed this about 24 hours ago from now, so 10:00 AM GMT on the 31st of May 2016.
Any idea why this file is missing, and when it is likely to return?
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тАО06-10-2016 10:25 AM
тАО06-10-2016 10:25 AM
Re: Unable to download device software version list.
Same problem here. Anyone from HPE out there???
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тАО06-10-2016 10:29 AM
тАО06-10-2016 10:29 AM
Re: Unable to download device software version list.
I'm thinking that PCM may have turned into a pumpkin prematurely... The End of Sale notice shows that no maintenance contracts are being sold past 7/1/2015 which means that as of 7/1/2016 no one will have a valid support contract. I guess I finally have to move to the less user friendly IMC...
http://h17007.www1.hp.com/docs/products/eos/PCM_Plus_End_of_Sale_Announcement.pdf