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Not able to see the entrust certificate while recording with Load Runner 9.52

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Not able to see the entrust certificate while recording with Load Runner 9.52

Hi...

I am recording an web application which requires entrust login. I have 2 login ids for entrust login. During recording it ask me to login with both the login ids and then one pop up comes up that I need to choose one certificate but no choices are displayed. If I login into the application manually then it only ask for 1 entrust login and then a security alert comes up. Please see the screen shots as well.