6404 CONTROLLER LOW BATTERY VER 2.34

[JOHN SMITH_10]

Good afternoon all,

I replaced a 6404 controller in a DL560 for a low battery message. Found the firmware update 2.34 also corrects this issue. Install the new controller with battery. Updated the firmware to 2.34 and all was good for about 1.5 weeks. I now have another low battery message. I guess I could be just that but it was replaced with a "new" battery 2 weeks ago????

[krishnasamy rajgopal]

Battery low is a False error message for servers prior to the firmware version : 2.34

If the Controller and the battery was replaced,also try replacing the cache module batteries

Clear the IML logs and and install the latest PSP , i am sure, it will work

[Ryan Goff]

a bit late, but for those who have this error in the future...

this was corrected in firmware 2.48, latest now though is 2.58.

if the firmware update does not clear error in 24 hours then you would look at replacing one of the two batteries on the controller. then new version of firmware should indicate which battery to replace.

this controller has a battery on the memory and the controller itself, they are both the same part, spare = 307132-001.

http://h18007.www1.hp.com/support/files/storage/us/revision/7808.html

you will need the firmware cd to update this:
http://h18007.www1.hp.com/support/files/server/us/download/23331.html

see attached picture for the battery locations