- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-11-2010 02:46 AM
тАО01-11-2010 02:46 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c01955503
Regards,
Arend
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-12-2010 01:35 AM
тАО02-12-2010 01:35 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
Van: Global_Delivery_Event_Services@hp.com [mailto:Global_Delivery_Event_Services@hp.com]
Verzonden: vrijdag 12 februari 2010 10:23
Aan: VBVB - Johan Nieuwhoff
Onderwerp: Advisory: (Revision) Integrated Lights-Out 2 (iLO 2) Firmware Version 1.70 (Or Earlier) And iLO 2 Management Controller Driver Version 1.9.0 Or 1.11 - ProLiant Server May Unexpectedly Reboot And Display Event ID 57 Error Messages
Hewlett Packard is pleased to provide the following documentation via email.
Please do not reply to this message, as the HP Customer Care Center cannot be reached via this mailbox. Should further technical support be needed, please call the Customer Care Center directly.
Thank-you for contacting HP,
Your Customer Care Representative.
SUPPORT COMMUNICATION - CUSTOMER ADVISORY
Document ID: c01802766
Version: 3
Advisory: (Revision) Integrated Lights-Out 2 (iLO 2) Firmware Version 1.70 (Or Earlier) And iLO 2 Management Controller Driver Version 1.9.0 Or 1.11 - ProLiant Server May Unexpectedly Reboot And Display Event ID 57 Error Messages
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.
Release Date: 2010-01-20
Last Updated: 2010-01-20
________________________________________
DESCRIPTION
Document Version Release Date Details
3 01/20/2010 Updated information relating to the Windows Event Log.
2 01/19/2010 Added the HP ProLiant xw460c Blade Workstation to the Platforms Affected section as well as Microsoft Windows XP to the Scope and Operating Systems Affected section.
1 07/06/2009 The original document release.
When using Integrated Lights-Out 2 (iLO 2) Firmware Version 1.70 (or earlier) and iLO 2 Management Controller Driver Version 1.9.0 or 1.11, a ProLiant server may unexpectedly reboot when running Windows Server 2003 or Windows Server 2008. The following event ID 57 duplicate sensor error messages may be displayed in the Windows Event Log:
In addition, the following Automated System Recovery (ASR) message may be displayed in the Windows Event Log:
Information Events 1090 Server Agents bl460c N/A System Information Agent: Health: The server is operational again. The server has previously been shutdown by the Automatic Server Recovery (ASR) feature and has just become operational again.
Furthermore, the following ASR message may be displayed in the Integrated Management Log (IML):
ASR Detected by System ROM Automatic Server Recovery 1 Critical 1
SCOPE
Any ProLiant server configured as follows:
├в ┬в Integrated Lights-Out 2 (iLO 2) Firmware Version 1.70 (or earlier)
├в ┬в iLO 2 Management Controller Driver Version 1.9.0 or 1.11
├в ┬в Windows Server 2003, Windows Server 2008 or Windows XP
RESOLUTION
In order to prevent unexpected server reboots, upgrade to both of the following:
├в ┬в Integrated Lights-Out 2 (iLO 2) Firmware Version 1.78 (or later)
├в ┬в iLO 2 Management Controller Driver Version 1.11.2.0 (or later).
Instructions for ProLiant BL-Series Server Blades
Perform the following steps to upgrade to iLO 2 Firmware Version 1.78 (or later):
1. Select the following URL:
http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers
2. Under category, select BladeSystem .
3. Select BladeSystem Server Blades .
4. Select HP ProLiant BL Server Blades .
5. Select the appropriate server blade.
6. Select the appropriate operating system.
7. Under category select Firmware - Lights-Out Management .
8. Select the Download button next to the description Online ROM Flash Component for Windows - HP Integrated Lights-Out 2 Version 1.78 (or later).
Perform the following steps to upgrade to HP ProLiant iLO 2 Management Controller Driver Version 1.11.2.0 (or later):
1. Select the following URL:
http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers
2. Under category, select BladeSystem .
3. Select BladeSystem Server Blades .
4. Select HP ProLiant BL Server Blades .
5. Select the appropriate server blade.
6. Select the appropriate operating system.
7. Under category select Driver - System Management .
8. Select the Download button next to the description HP ProLiant iLO 2 Management Controller Driver Version 1.11.2.0 (or later).
Instructions for ProLiant ML-Series and DL-Series Servers
Perform the following steps to upgrade to iLO 2 Firmware Version 1.78 (or later):
1. Select the following URL:
http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers
2. Under category select Servers .
3. Select ProLiant/tc Series Servers.
4. Select the appropriate server.
5. Select the appropriate operating system.
6. Under category select Firmware - Lights-Out Management.
7. Select the Download button next to Online ROM Flash Component for Windows - HP Integrated Lights-Out 2 Version 1.78 (or later).
Perform the following steps to upgrade to HP ProLiant iLO 2 Management Controller Driver Version 1.11.2.0 (or later):
1. Select the following URL:
http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=nl&prodTypeId=15351&prodSeriesId=1121586&prodNameId=3279711&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-fa4293286417437a97aa0c4eb1
2. Under category select Servers .
3. Select ProLiant/tc Series Servers .
4. Select the appropriate server.
5. Select the appropriate operating system.
6. Under category select Driver - System Management .
7. Select the Download button next to the description HP ProLiant iLO 2 Management Controller Driver Version 1.11.2.0 (or later).
RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:
http://www.hp.com/go/myadvisory
NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .
SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .
________________________________________
Hardware Platforms Affected: HP ProLiant BL460c G6 Server series, HP ProLiant ML310 G5p Server series, HP ProLiant DL580 G5 Server series, HP ProLiant DL385 G2 Server series, HP ProLiant DL365 Server series, HP ProLiant BL465c Server series, HP ProLiant ML310 G3 Server series, HP ProLiant DL320 G4 Server series, HP ProLiant BL280c G6 Server series, HP ProLiant DL380 G6 Server series, HP ProLiant BL260c G5 Server series, HP ProLiant BL465c G5 Server series, HP ProLiant ML310 G5 Server series, HP ProLiant DL320 G5p Server series, HP ProLiant BL680c G5 Server series, HP ProLiant BL480c Server series, HP ProLiant ML310 G3 Storage Server, HP Integrated Lights-Out 2 (iLO 2) Firmware(Standard HP Product), HP ProLiant DL360 G6 Server series, HP ProLiant DL385 G5p Server series, HP ProLiant BL25p G2 Server series, HP ProLiant ML370 G6 Server series, HP ProLiant DL585 G5 Server series, HP ProLiant ML350 G5 Storage Server, HP ProLiant BL20p G4 Server series, HP ProLiant DL380 G5 Server series, HP ProLiant ML350 G6 Server series, HP ProLiant BL495c G5 Server series, HP ProLiant BL685c G5 Server series, HP ProLiant DL585 G2 Storage Server, HP ProLiant DL380 G5 Data Protection Storage Server, HP ProLiant BL45p G2 Server series, HP ProLiant ML310 G4 Server series, HP ProLiant BL460c Server series, HP ProLiant xw460c Blade Workstation(Standard HP Product), HP ProLiant Essentials iLO 2 Advanced Pack SW(Standard HP Product), HP ProLiant DL370 G6 Server series, HP ProLiant BL2x220c G5 Server series, HP ProLiant ML310 G4 Storage Server, HP ProLiant DL320s Server series, HP ProLiant ML570 G4 Server series, HP ProLiant BL460c G5 Server series, HP ProLiant DL785 G5 Server series, HP ProLiant DL320s Storage Server, HP ProLiant ML350 G5 Server series, HP ProLiant DL360 G5 Server series, HP ProLiant ML370 G5 Server series, HP ProLiant BL490c G6 Server series, HP ProLiant DL385 G5 Server series, HP ProLiant DL365 G5 Server series, HP ProLiant DL380 G5 Storage Server, HP ProLiant DL585 G2 Server series, HP ProLiant DL320 G5 Server series, HP ProLiant BL685c Server series, HP ProLiant DL580 G4 Server series
Operating Systems Affected: Microsoft Windows Server 2003 R2 Enterprise Option Kit SW(Standard HP Product), Microsoft Windows Server 2003 R2, Microsoft Windows Server 2003 Enterprise x64(Standard HP Product), Microsoft Windows Server 2003 Datacenter Edition(Standard HP Product), Microsoft Windows Essential Business Server 2008, Microsoft Windows Server 2003 Standard x64(Standard HP Product), Microsoft Windows Server 2008, Microsoft Windows Server 2003 Enterprise Edition(Standard HP Product), Microsoft Windows Server 2003 64Bit(Standard HP Product), Microsoft Windows Server 2003, Microsoft Windows Server 2003 R2 Standard X64 Option Kit SW(Standard HP Product), Microsoft Windows Small Business Server 2003 SW(Standard HP Product), Microsoft Windows Small Business Server 2008 with Windows Svr 2008 SP2, Microsoft Windows Server 2003 R2 Standard Option Kit SW(Standard HP Product), Microsoft Windows XP, Microsoft Windows Server 2008 Datacenter 2 CPU Option Kit English SW(Standard HP Product), Microsoft Windows Server 2003 R2 Enterprise X64 Option Kit SW(Standard HP Product), Microsoft Windows Small Business Server 2003 R2, Microsoft Windows Server 2003 Web Edition(Standard HP Product), Microsoft Windows Server 2008 Enterprise Option Kit English SW(Standard HP Product), Microsoft Windows Server 2008 for Itanium-based Systems, Microsoft Windows Server 2003 R2 Standard Edition (deleted), Microsoft Windows Server 2003 Standard Edition(Standard HP Product)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA01802766
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-02-2010 05:19 AM
тАО04-02-2010 05:19 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
Can I use it on Windows 2003?
if so where do I get it from
Need to turn off ASR on All Servers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО11-23-2010 11:39 PM
тАО11-23-2010 11:39 PM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
ips121root#hpasmcli
HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.
--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------
ERROR: Could not communicate with hpasmd.
Please make sure the hpasmd daemon is started and running properly.
ALso in mcp
mcp1root#hpasmcli
ksh: hpasmcli: not found
ips132root#hpasmcli
HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.
--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------
hpGetSemID() semget failed: No such file or directory
ERROR: Could not open /dev/cpqhealth/cdt.
Please make sure the Health Monitor is started.
ips132root#
ipl133root#hpasmcli
HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.
--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО11-24-2010 05:33 AM
тАО11-24-2010 05:33 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
2) There are numerous pointers to the problem(s) in the very text you pasted - did you address them?
Your problems could be as simple as starting daemons and using absolute path for the commands you're attempting to run.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-28-2010 04:51 AM
тАО12-28-2010 04:51 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
Our monitor system tells us:
Hardware status;WARNING;SOFT;1;WARNING - fan 1 (system) is not ok, fan 3 (system) is not ok, System: 'proliant ml350 g5',
We did the test, with a similar testmachine.
When you unplug the fan manually, the system will reboot instantly. Maybe due overheating or self-protection against it.
We contact HP support and they will visit and help us with a firmware update. Hope this will help. Again, abnormal restarts is the main cause of database corruption. Our company relies on those databases.
So if HP can not solve this problem I will not advise to choose a Proliant, although HP hardware is well known as reliable and good support.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-15-2011 12:30 AM
тАО02-15-2011 12:30 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
The OS running is w2k3 64 bit.
Kindly let me know how to disable ASR.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-15-2011 04:37 AM
тАО02-15-2011 04:37 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-09-2011 10:53 AM
тАО03-09-2011 10:53 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
Event: 9 Added: 02/15/2011 21:36
CRITICAL: ASR - ASR Detected by System ROM.
Does it mean a server reboot?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-09-2011 11:05 AM
тАО03-09-2011 11:05 AM
Re: DL380 G5 / Linux RHEL 5 / Reboot by ASR
Yes - you rebooted.