ML350 G5 - 1611 Fan3 Failure

[Alexis Novik]

Hi!

I am experiencing problem with new ML350 G5 server.
I've made screenshot.

HP/Compaq Proliant ML350T05 E5410 SAS SFF Array EU Svr
Processor: (1) Quad-Core Intel® Xeon® E5410 Processor (2.33 GHz, 80 Watts, 1333 FSB)
Memory: 2 GB (2 x 1GB) 667Mhz DDR2 PC2-5300 Registered FB DIMMs
Power Supply: 800-Watt CE-mark compliant Hot-Plug power supply
Fans: 2 fans ship standard

Configuration doesn't contain 3-rd FAN.

What can i do?

[Rob Buxton]

If it's a new server then it'll be covered by warranty - get an engineer in.

[KarloChacon · Accepted solution]

hi

any internal or external LED?

have you tried reseating the actual fans?

have you tried clearing NVRAM?

bye

[Alexis Novik]

Hi!
No LEDs
FANs reseated
NVRAM cleared

I remember the same problem with ML350 G3 or G4 series was about incorrect formfactor settings preinstalled on factory.
Change it from Rack to Tower corrected problem.
But i cannot find this switch in G5.

[KarloChacon]

hi
I found something give me moment

[KarloChacon]

hi again

ok what I found was

they are like 2 BIG fans but in fact if you remove the cover and remove one of them you will find there are 2 connectors for each BIG fan (check my pictures attached ml350 g5 SB.JPG)


so you can swap cables and find out if the connector for fan is faulty or it is the connector in system Board

bye

[KarloChacon]

I forgot to say
white connector in System Board
Left side is connector 4 and the one behind it is connector

so if swapping cables error follows fan it means Fan assembly is faulty if error stays in the same connector(3) system board is faulty connector 3 is bad