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cannot update network driver on DL380 G5

Occasional Visitor

cannot update network driver on DL380 G5

Hi

When I try to install new driver (dated feb 2009)(ver 4.6.17) it will fail with error

HP Virtual Bus Device installation requires a newer version. Version 4.6.16.0 is required.

What should I do now?
14 REPLIES
Occasional Visitor

Re: cannot update network driver on DL380 G5

I have just run into the same problem as well on a DL385 G5p server. Hopefully someone knows the answer.
Occasional Visitor

Re: cannot update network driver on DL380 G5

I found the solution by doing a google search on "4.6.16.0". This allowed me to download the older version of the driver, in my case for Server 2003 x64 - cp009682.exe.

After installing this version I was able to install the newer 4.6.17 version successfully. Looks like HP did not fully QA this new driver installing against a fresh SmartStart 8.15 PSP installation.
Occasional Visitor

Re: cannot update network driver on DL380 G5

For Windows 2003 x86.

Download and install this driver prior to installing version 4.6.17.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=428936&prodNameId=3288114&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-156474dccfe74f73add73cce58


Had to apply this prior to running current driver 4.6.17
Occasional Visitor

Re: cannot update network driver on DL380 G5

Thanks Frank. That fixed a miniport driver issue as well (required before install of Net Config utility).
Super Advisor

Re: cannot update network driver on DL380 G5

cheers Frank just fixed a load of issues

come award this guy his points :-)
Occasional Advisor

Re: cannot update network driver on DL380 G5

I am having the same problems. The solution HP offers (installing 4.6.16.0 first) is resulting in an BSOD for me.

Occasional Visitor

Re: cannot update network driver on DL380 G5

Thanks, this took care of me as well!
Occasional Visitor

Re: cannot update network driver on DL380 G5

Just in case HP reads this - although you can work around this isse, it's absolutely rediculous that my admins now have to manually load a particular driver version before running 8.20 or higher on a machine already running 8.15.
Occasional Visitor

Re: cannot update network driver on DL380 G5

Thanks Frank, it worked fine for me!
Occasional Visitor

Re: cannot update network driver on DL380 G5

... works on a ML370 G5 too!
Occasional Advisor

Re: cannot update network driver on DL380 G5

FYI, Here is the tech Article from HP on this.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01684544〈=en&cc=us&taskId=101&prodSeriesId=428936
Occasional Advisor

Re: cannot update network driver on DL380 G5

Meanwhile i received the solution from HP.
It was simply disconnecting the second server wich is standing by in an sort of an cluster.

The data send between the clustered servers was preventing the update.
Occasional Visitor

Re: cannot update network driver on DL380 G5

Hi,

in my case it works with installing 4.6.16.0 and then the newer driver versions too.

Thank You!