Proliant Microserveur Gen8 G1610T DIMM slot down so won't boot

[therevenger30]

Hello,

I have just buy an HP Gen8 G1610T + 1 HP's RAM HP 2GB.

Server won't boot if HP RAM is in DIMM slot CH1A, but only into CH2B.
If I use DIMM slot CH1A, when POST sequence initiate, process stop at 20 % and reboot, reboot...

I have bought 2 KINGSTON KTH-PL316ES/4G (4GB 1Rx8 PC3-12800E-11-13-01 ECC non registered) to replace the HP's RAM.

The server won't boot if the 2 new RAM modules are in the two DIMM. It only boot if only one RAM is installed in the CH2B slot.

(And at all the time, the POST sequence start, stop at 10%, reboot, then go on if on RAM is onto the CH2B, also strange for me)

ILO said this :

Memory Details
Processor 1     1      Not Present      N/A       N/A      N/A      N/A      N/A      N/A      N/A      N/A
Processor 1     2      Good, In Use      No       N/A     DIMM DDR3     4096 MB     1600 MHz     1.5 V     1     

AMP Mode status : Advanced ECC.

I have process test with intelligent provisionning, nothing bad with memory. (in french, sorry)

Système
Product Name	ProLiant MicroServer Gen8
Serial Number	CZ1448048L
Package processeur 1	Intel(R) Celeron(R) CPU G1610T @ 2.30GHz
Mémoire totale	4096 Mégaoctets
Carte 1
Statut de carte 1	En ligne
DIMM 1	Not Installed
DIMM 2 (DDR3)	4096 Mbytes
Mémoire ECC installée	Oui
Mode de mémoire symétrique	Non
Informations sur la mémoire résiliente
Nombre de modules	2
Nombre de cartouches	1
Configuré pour le hot-add	Oui
Configuré pour la mémoire en mode miroir sur une deux cartes	Oui
Configuré pour la vérification	Oui
Configuré pour Advanced ECC	Oui
Configuré pour la mémoire en mode miroir sur une seule carte	Oui
Configuré pour la mémoire de secours en ligne	Oui
Configuré pour le RAID	Oui
Configuré pour le hot-remove	Oui
Informations SPD (Serial Presence Detect) - DIMM 2, Card 1
Type de mémoire	DDR3
Type de mémoire DRAM	UDIMM
Description DIMM
Numéro de pièce de rechange
Nom du fabricant
Emplacement fabricant	04
Date de fabrication	Year 2015 Week 7
Numéro de série du module du fabricant	e8181bd8
État Seuil d`erreurs corrigibles dépassé	Aucune erreur DIMM détectée
État des erreurs incorrigibles	Aucune erreur DIMM détectée
Nombre Seuil d`erreurs corrigibles	0
Nombre d`erreurs incorrigibles	0
Largeur DRAM	08
Banque	16
Vitesse de la mémoire DRAM	1600 Mbits
Adressage de la mémoire dynamique synchrone (SDRAM)	21
Organisation du module	1
Hauteur nominale du module	0xf
Capacité voltage standard DDR3	YES
Capacité faible voltage DDR3	NO
Taille DIMM	4096 Mbytes

So, I don't understand what's the matter !

The BIOS is dated from 06/06/2014

Is my server broken ? Need to return to vendor ?

Thank a lot for your help.

Best regards.

Therevenger30

P.S. This thread has been moved from ProLiant Servers (ML,DL,SL) to ProLiant Servers - Netservers. - Hp Forum moderator

[Suman_1978 · Accepted solution]

Hi,

May be 1A DIMM slot is faulty.

Before concluding the slot is faulty, you may clear the Settings from BIOS or from System Maintenance Switch (S6) switch.

Page 11.  http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03787037-4.pdf

Thank You!
I am a HP employee
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[therevenger30]

I have try the both way to reset the "bios" but nothing change.

I return to vendor the machine.

I will buy the next directly to HP online store ;-)

Thanks a lot for answer.

[BK_HPE]

Hello @therevenger30

If you are in the United States, you can purchase the HP ProLiant MicroServer Gen8 G1610T 1P 2GB-U B120i NHP SATA Server (712317-001) directly from the HP Small and Medium Business web site.  It looks like you may reside in another country, if this is correct, please advise what country you are in and I can give you a link to the HP Retail support in your country that may have the HP ProLiant MicroServer Gen8 G1610T 1P 2GB-U B120i NHP SATA Server.

Please let me know how I may be of more assistance.

[therevenger30]

I'am in France and I have buy a new machine yesterday from HP France, delivery expected tomorrow.

So all is well, thank a lot for assistance.

[BK_HPE]

Hello @therevenger30

I am delighted you were able to locate a new HP Microserver in France.  Please let me know if there is anything else I may be able to help you with.