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How to get a new license file for the existing product?

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Regular Advisor

How to get a new license file for the existing product?

Hi,

 

We are currently using HP-PPM version 9.14.002.

 

We are planning for a infrastructure change and the existing set up wil be migrated to a complete new set up. This migration involves in changing of the IP addresses and host names of all the instances of PPM. So we need to get a new license file for each instance.

 

Can anyone please let me know the exact procedure to obtain the licenses and provide the links.

 

Thanks and Regards,

Aitha Santhosh

3 REPLIES
Trusted Contributor

Re: How to get a new license file for the existing product?

[ Edited ]

Hi Santhosh,

 

If you plan to migrate the PPM Server to a different machine, you must obtain a new license key for the target machine. If you plan to migrate only the database schema, you do not need a new license key.

 

Follow below steps to obtain a new license key:

 

1.Gather the following information:

PPM Center version number

Machine IP address

Operating system (Windows or UNIX)

Server purpose (development, test, or production)

 

2. Go to the HP Software Support Web site (hp.com/go/hpsoftwaresupport).

 

3. In the right panel of the HP Customer Support page, click Submit a License Key Request.

The License Request home page opens.

 

4. In the list of products, to the right of PPM, click Get License.

 

5. Provide the required information, and then click Submit.

 

 

Thanks!!

Mohit Agrawal

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Regular Advisor

Re: How to get a new license file for the existing product?

[ Edited ]

Hi Mohit,

 

Thanks for the reply.

 

 Regards,

Aitha Santhosh

Trusted Contributor

Re: How to get a new license file for the existing product?

Kindly mark the thread as solved if your query is resolved.

Thanks!!
Mohit
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