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PPM Workbench not opening

Frequent Advisor

PPM Workbench not opening

Hello All,


We are having user issues with opening the workbench. The Pop-up screen appears, but no error message displays after time passed. It stays in the "Verifying Java" state and doesnt change from there. Does anyone have a solution to this?





Valued Contributor

Re: PPM Workbench not opening

Hello Jajcen,


Check to make sure that a supported version of the Java plug-in is installed on the PPM server. The Compatibility Matrix and System Requirements (PDF) provides you the list of supported Java plug-in versions.


Also verify if you get the same error message when you try to open the workbench from both "Open workbench" and "Open workbench on Desktop"


Hope this helps.