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How to inform users if there is any ALM server downtime?

Frequent Advisor

How to inform users if there is any ALM server downtime?

Hi,

 

Kindly let me know if there is any way to inform users if there is any ALM server downtime?

 

Via tool using any message pop-up when user login or some BKM 

 

regards

V

6 REPLIES
HPE Expert

Re: How to inform users if there is any ALM server downtime?

Hi Vinay ,

 

Currently there is no feature to broadcast mail to all ALM users to notify some information .

 

There are Enahncement requests raised to make this broadcast feature available.

 

Regards ,

 

[If this post or any other post helps to resolve your issue or query, mark the thread as solved and give KUDOS to the author for their assistance. ]

( Posts and opinions made here are my own and do not reflect the opinions of my employer HPE in any way . )
Frequent Advisor

Re: How to inform users if there is any ALM server downtime?

Thanks for Info, any idea when that enhancement will be available?

Highlighted
HPE Expert

Re: How to inform users if there is any ALM server downtime?

Unfortunately there is no timeline specified for the implementation of the Enhancements.

 

It depends on global demand for the feature which later RnD prioritizes.

 

Here is the Enhacement ID for your reference : QCCR1J10861

It can be tracked from link :  https://support.openview.hp.com/enhancement/do/main

 

Regards,

[If this post or any other post helps to resolve your issue or query, mark the thread as solved and give KUDOS to the author for their assistance. ]

( Posts and opinions made here are my own and do not reflect the opinions of my employer HPE in any way . )
HPE Expert

Re: How to inform users if there is any ALM server downtime?

Hi V,

 

Actually you can use a simple workflow script that can inform the users about the planned downtime upon their login.

Of course in order to make sure that all users are informed, you should add the code to all active projects. For example, you can use something like this:

 

Function CanLogin(DomainName, ProjectName, UserName)
  On Error Resume Next
     msgbox "Planned server downtime: dd/mm hh:mm"
  CanLogin = DefaultRes
  On Error GoTo 0
End Function

 Hope this helps!

 

Thanks,

Hristo

HPE ALM Support Engineer
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Regular Advisor

Re: How to inform users if there is any ALM server downtime?

That's a simple process until you span that across hundreds of projects. Still surprised that an enterprise tool lacks the capability for some of these very basic functions

Honored Contributor Honored Contributor

Re: How to inform users if there is any ALM server downtime?

Site admin has a basic feature.

 

It works only for users who have logged into ALM.

 

Login to site admin >>Site connection

Choouse user you want to send message (you have option to group by project)

 

right click and send message.

 

Not sure, if this helps!