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QTP 10 menu items missing

Occasional Contributor

QTP 10 menu items missing

I changed my Quality Center Password. When I tried to start QTP 10 (with latest patch), i got the expected error message about not being able to connect to QC. However, now the menu dropdowns in QTP are either empty or only have one item - ex. the File Menu only has only Quality Center Version Control; Edit and View dropdowns are empty. I've uninstalled and reinstalled QTP - no help.
13 REPLIES
Honored Contributor Honored Contributor

Re: QTP 10 menu items missing

try uninstalling your QC client install and then reinstall the client and the qc-qtp add-in.
Highlighted
Occasional Contributor

Re: QTP 10 menu items missing

Hi Bruce,

Had the same problem a while ago.

Try this -
1. Launch QuickTest Professional
2. Right click on the top toolbar
3. Select Customize --> Select Toolsbar tab --> Click on Restore All
This brings back all the menus that are missing under QuickTest Professional's toolbar.

That fixed our issue.
Occasional Contributor

Re: QTP 10 menu items missing

Thank you! The Restore All fixed it!
Occasional Contributor

Re: QTP 10 menu items missing

Good deal!
Occasional Advisor

Re: QTP 10 menu items missing

I have my Main menu in QTP 10 missing.
It shows when i am in execution mode but does not show when i am in dev/normal mode.

Also I tried customizing it and doing restorel all and similar things but does not work.



Frequent Advisor

Re: QTP 10 menu items missing

I faced the same issue... but thanks to this post, my issue is resolved as well!
Occasional Visitor

Re: QTP 10 menu items missing

I tried this and it worked for me
Occasional Visitor

Re: QTP 10 menu items missing

gpsjeff, thank you for your answer to this post. The Restore All option was exactly what I needed.
Occasional Visitor

Re: QTP 10 menu items missing

gpsjeff, thank you!!!! The Restore All option fixed this for me too, on several machines that had the same issue. I'd love to know what caused it in the first place though.
Advisor

Re: QTP 10 menu items missing

tnx Very helpful stuff..... -100 points for the QTP because we pay tone of $ on licenses and this should not happen.......
Occasional Visitor

Re: QTP 10 menu items missing

thanks gpsjeff! it really helped me at the right time when i was frustrated. Thank you so much!
Occasional Visitor

Re: QTP 10 menu items missing

[ Edited ]

 Thank you. It worked perfectly without doing any installation/Uninstallation.

Occasional Visitor

Re: QTP 10 menu items missing

THANK YOU VERY MUCH...