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тАО01-21-2003 05:12 AM
тАО01-21-2003 05:12 AM
Still getting paged 15 minutes after clearing all uncleared events from IM7
Thanks,
Phong
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тАО01-21-2003 08:41 AM
тАО01-21-2003 08:41 AM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
Brent
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тАО01-22-2003 05:51 AM
тАО01-22-2003 05:51 AM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
Scott
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тАО01-22-2003 05:53 AM
тАО01-22-2003 05:53 AM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
Thanks,
Phong
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тАО01-22-2003 06:00 AM
тАО01-22-2003 06:00 AM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
It's an event query that I created, and we did get the alerts as uncleared events. The situation we had yesterday was that one of our clusters failed, and we received about 50 critical uncleared events from the same problem. I guess my next question - Is there anyway that we can limit the number of events we get from the same problem?
Thanks,
Phong
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тАО01-22-2003 09:06 AM
тАО01-22-2003 09:06 AM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
Brent
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тАО01-22-2003 11:39 AM
тАО01-22-2003 11:39 AM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
Phong
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тАО01-22-2003 01:41 PM
тАО01-22-2003 01:41 PM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
What are the 50 events?
I know a hard disk error sometimes generates more events that people would like (3 in most cases) so we've considered consolidating them but 50 is certainly not right.
Scott
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тАО01-23-2003 06:54 AM
тАО01-23-2003 06:54 AM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
I think the reasons for 50 some messages were because these servers are clusters. This cluster has two cluster nodes. I went back and looked at the paging status log and noticed that each of the cluster nodes, and the cluster itself issued the following messages at least 8 times: Cluster resource degraded, cluster node degraded, cluster node failed,
and cluster failed. The arguement here is that a co-workder of mine thought that if he clears these events from IM7, then he won't get paged for those alerts anymore, but he ended up getting all 50 some pages.
Thanks,
Phong
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тАО01-23-2003 01:50 PM
тАО01-23-2003 01:50 PM
Re: Still getting paged 15 minutes after clearing all uncleared events from IM7
If the issue is simply that you received the messages after clearing the status, that's normal behavior for CIM. Basically, it's highly improbable that you, or anyone else, would be able to clear the status of an event before the message is queued up on the SMTP server. We're just not that fast. =) So, what you're probably experiencing has to do with the fact that by the time you go to clear an event, even if it's just come in, the message has already been sent out. So, cleared or not, you'll receive it.
Brent