Service Manager / Service Center Practitioners Forum
Showing results for 
Search instead for 
Do you mean 

Any issue with Release control 9.13 on Windows 2008 Server

Advisor

Any issue with Release control 9.13 on Windows 2008 Server

Hi All,

 

We are planning to upgrade our OS  from  2003 to OS 2008 and  Release Control Application 9.13 is running on OS 2003.

Please let me know what could be issue with RC after upgrade to OS 2008. 

Do we require to re-install RC after upgrade OS 2008, any configuration changes required  and any other issues faced

 

Please can you help me

 

Thanks,

NSrikanth

 

1 REPLY
Highlighted
Honored Contributor

Re: Any issue with Release control 9.13 on Windows 2008 Server

Hi,

 

 Release Control 9.13 supports Windows 2008 32bit and also 64bit. :)

You can check the support matrix here: http://support.openview.hp.com/selfsolve/document/KM865209
I expect that RC will work properly after the OS upgrade. But just in case I would advise you to do the following:

1. backup the instalation and the configuration folders

2. if after the upgrade it doesn't work reinstall RC and coppy the old instalation and configuration folders

This way you will not lose any configuration done before the upgrade

 

Best regards

Dimitar

HP Support
If you find that this or any post resolved your issue, please be sure
to mark it as an accepted solution.
Please also give kudo if you find it interesting :)