Service Manager / Service Center Practitioners Forum
Showing results for 
Search instead for 
Do you mean 

HP SM Connect-it license file

SOLVED
Go to Solution
Regular Advisor

HP SM Connect-it license file

Hello,

 

I just want to ask where to find the license file for the connect-it.

it is not there in the LicFile.txt that exists in the RUN directory.

 

any idea where to find it?

 

thanks

10 REPLIES
Valued Contributor

Re: HP SM Connect-it license file

Hello,

check in the C:/Program Files/Common Files/Hewlett-Packard/HPOvLIC

Regular Advisor

Re: HP SM Connect-it license file

I have tried that too, such directory does not exist
Respected Contributor

Re: HP SM Connect-it license file

File can be stored everywhere. To install the license:

Go to Administration menuàrun auto pass GUIàInstall/restore license keyàbrowse and select the fileàclick on view file contents and checked all linesàclick installàclose the screen. Instead of isntalling it, in case you need it for another test machine you can use the same menu to restore the file and name it as you want.

If you find this post useful/helpful click the Kudo star on this post!

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Valued Contributor

Re: HP SM Connect-it license file

May be in C:\ProgramData\Hewlett-Packard\HPOvLIC\data

Regular Advisor

Re: HP SM Connect-it license file

Sorry Alex-D,

what do you mean by Administration menu?
Regular Advisor

Re: HP SM Connect-it license file

still nothing!
Valued Contributor

Re: HP SM Connect-it license file

OK, last try - C:\Program Files\HP\Connect-It 9.50 en\AutoPass\data

 

or use search in windows :).

Regular Advisor

Re: HP SM Connect-it license file

[ Edited ]

Yes, found it. thank you.

last question, do you have any idea where to find the quantity?

here is the file I found:

Valued Contributor

Re: HP SM Connect-it license file

Delete u licanse from forum.

And use:

Highlighted
HPE Expert

Re: HP SM Connect-it license file

As fljme said it would be better if youremove the Lic information from your post and check it using the application.

HP Support