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Hide qbe list while editing interaction (web)

Occasional Visitor

Hide qbe list while editing interaction (web)

Is it possible to hide qbe list while editing interaction in web client SM 9.3??

5 REPLIES
Honored Contributor Honored Contributor

Re: Hide qbe list while editing interaction (web)

Double click on thre buttons (they are like spots) on upper panel between Interaction window - and main screen wchich will hide the qbe.

Occasional Visitor

Re: Hide qbe list while editing interaction (web)


Vadim Gorda wrote:

Double click on thre buttons (they are like spots) on upper panel between Interaction window - and main screen wchich will hide the qbe.

 

Thanks Vadim, but I have 30 users and approach to each not convenient. Maybe  another solution??






Trusted Contributor

Re: Hide qbe list while editing interaction (web)

Add the following to the end of your webserver URL:

 

?viewrecordlist=false

 

as an example:

 

http://www.mysmserver.host/sm7/index.do?viewreordlist=false

 

and see if that accomplishes what you are trying to do.  If that works, and you want this to be the default configuration for all web users, modify the same parameter in web.xml to "false" for the parameter value.

Highlighted
Honored Contributor Honored Contributor

Re: Hide qbe list while editing interaction (web)

To disable record list for all users regardless of the client used, enter the paramter:

viewrecordlist:0

in the sm.ini.

 

I usually recommend that customers disable record list. Especially with the collapsible forms, it takes up too much space relative to the tickets (and if you make it too small to show more of the detail record, you essentially defeat the purpose of record list anyway).

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Honored Contributor Honored Contributor

Re: Hide qbe list while editing interaction (web)

Hello John!

Nice hint. Obvioulsy this affects both win and web client.

 

What happens in the case if few records match search criteria? It will still not show qbe list and will open on screen only first record from the search result?