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Posted to:
Original author:
Hi All, I am trying to figure out how to get the 'Last Interaction' Button to show up in an OOB system without modifing the condition.
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Original author:
i want the incident ticket to close automatically after 30days from the day the status changes to resolved. Please help me with this
GN2
Posted to:
Original author:
GN2
Hi Team, I need to write a Alert condition which will check a Change record to see if it is not updated for 7 days and Assign it to a particular Group. Can some one please help with the condition -DK
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Original author:
I can't seem to wrap my brain around this for some reason. OOB in the Incident workflow is a ruleset called FCB.im.incident.closure that is on the transition to the Closure phase. Within that RuleSet is a rule called "Run JavaScript Pre-Validati...
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Original author:
Guys, Can someone guide me which is the best approach to achieve the following: I've created a custom field add.info in ess.do form which is a dropdown menu with predefined values: lets say a list with values from 1 to 5. The scenario: The end user i...
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Original author:
Hello again. In my HP SM 9.32 Some action has visible condition that depends on some filed in file. But I don't know where this field is set up. Is there any possibility to find any mention about particualr data field?
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Original author:
Thought I'd throw in my two cents here - First, as has been said, using the audit table and auditspecs is the easiest way to track who updates which attributes at what time. There's very little code involved. The other fields you mentioned - the hist...
-m-
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Original author:
Configuring audit records for a file requires modifying more than just the auditspecs file. The Change Management module is configured to use auditing OOB, but it has to be enabled in the Change Phase records (Audit Records field in the History secti...
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Original author:
There is a rad function not generally documented called strraw Can be used like this...... $L.message={"line 1", "line 2", "line 3", "etc"} $L.string.message=strraw($L.message) If you want carriage returns in y...
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